About Me

Greetings! I’m Umal, an accomplished Executive IT Support Professional in the UK. With over a decade of experience in the dynamic world of information technology, I bring a wealth of expertise in Systems, Network Management, & Enterprise IT Support to the table.

I pursued BSc.(Hons,) Computing at Wrexham Glyndwr University, United Kingdom from 2017 to 2019 & then I pursued a Master’s in Cyber Security at the University of South Wales, United Kingdom from 2021 to 2023.

Enterprise Savvy

Having spent the majority of my career in multinational organizations, I understand the unique challenges & demands that come with managing IT solutions on an enterprise scale. I have a proven track record of devising & implementing strategies that enhance efficiency, bolster security, & ensure seamless operations across intricate networks.

Analytical Mindset

My analytical mindset fuels my ability to dissect intricate issues, identify root causes, & develop innovative solutions. This approach not only allows me to resolve immediate challenges but also to proactively anticipate & mitigate potential issues before they impact operations.

Continuous Learning

The world of technology is in a perpetual state of evolution, and I thrive on staying at the forefront of these changes. As a quick learner, I consistently adapt to emerging trends, tools, & methodologies, ensuring that the solutions I provide are not only up-to-date but also forward-thinking.

Global Perspective

With a career that has spanned across multinational environments, I possess a global perspective that allows me to navigate the complexities of diverse cultures & business practices. This experience has taught me the value of effective communication and collaboration across borders.

I am deeply committed to delivering IT support beyond mere technical assistance. My aim is to foster seamless, secure & efficient IT ecosystems that empower organizations to excel in today’s fast-paced digital landscape. If you are seeking an IT professional who combines technical prowess with strategic insight, I am here to help.

Let us connect & explore how my skills can contribute to optimizing your IT infrastructure & driving your business forward.

Technical Mastery

Navigating the intricate landscape of IT systems, networks, & support, I have honed my skills through hands-on experience and a passion for problem-solving. My proficiency spans a diverse range of technologies, enabling me to troubleshoot and optimize complex infrastructures adeptly.

With years of experience in the cybersecurity field, I have honed my skills in threat detection, risk assessment, and security strategy development. My journey began with a deep fascination for technology and a commitment to ensuring its responsible use. Over the years, I’ve had the privilege of working with various industries, from finance to healthcare, helping them navigate the complex landscape of cybersecurity.

Free Consultations for Non-Tech Communities

Cybersecurity is not just about protecting data; it is about safeguarding our digital identities and preserving trust in the online world. By raising awareness and educating individuals and organizations about the importance of cybersecurity best practices, we can collectively create a safer cyber environment for everyone. From phishing scams to malware attacks, knowledge is our best defense against cyber threats.

In my quest to make cybersecurity knowledge accessible to all, I offer free consultations specifically tailored for non-tech communities. I understand that not everyone is well-versed in the intricacies of cybersecurity, which is why I strive to break down complex concepts into easy-to-understand language. Whether you are a small business owner, a concerned parent, or simply curious about staying safe online, I am here to help.

Whether you are seeking personalized cybersecurity advice or looking to arrange a free consultation for your community group, I am here to help.

Feel free to reach out via email or phone, and let us work together to strengthen our cyber defenses.